Brokerage / Dropship

Automate dropship and brokerage order routing

When a retailer order includes a dropship item, SBSA automatically generates and sends the matching purchase order to the right vendor — no manual lookup, no spreadsheet tracking.

Syncs with the ERP and accounting tools you already use

QuickBooks NetSuite Microsoft Dynamics Sage

The problem

Dropship orders break when vendor handoffs are manual

Vendor-routed orders slow down when teams have to identify the right fulfillment path, create purchase orders, and track vendor status by hand.

Items get shipped from the wrong location

Without a clear vendor-routing rule, dropship items can get fulfilled from your own warehouse by mistake.

No visibility once the order leaves your system

Once a PO goes to a vendor, many teams lose track of status until the customer asks where their order is.

What this means

Dropshipping and brokerage, in plain terms

Both are ways of fulfilling an order without shipping it from your own warehouse — the difference is who takes ownership of the inventory along the way.

Dropship:

your vendor ships directly to the end customer. You never touch or own the physical inventory.

Brokerage:

you take title to the goods briefly, but a third party (a vendor or logistics partner) physically handles storage and shipping on your behalf.

SBSA treats both the same way operationally: it identifies which fulfillment path an item needs, and routes the purchase order accordingly — so your team doesn't need a separate process for each.

In-house fulfillment
Your warehouse Customer
Dropship fulfillment
Your store Vendor Customer
Brokerage fulfillment
You / title Partner warehouse Customer

Automation

From sales order to vendor purchase order, automatically

SBSA turns item-level routing rules into a controlled vendor fulfillment workflow.

01

Order received

A retailer or customer sales order comes in containing one or more dropship items.

02

Vendor identified

SBSA checks which items are flagged as vendor-fulfilled and which vendor they're assigned to.

03

Purchase order generated

A PO is created and sent to the correct vendor automatically, or held for review.

04

Synced back to your ERP

Purchase order, vendor confirmation, and shipment status record back into your accounting system.

Platform

Built for multi-vendor order flows

Route sales orders, generate purchase orders, manage vendors, and keep ERP records synchronized from one workspace.

Vendor routing workspace Live operations
Order SO-20488 3 fulfillment paths detected
Sales order Retailer / marketplace
Vendor routing Rules matched
PO package Ready to send
ERP sync Records updated

Automatic vendor routing

Items are pre-tagged by vendor and fulfillment location, so SBSA always knows where an order should go.

Automatic or semi-automatic PO generation

Choose whether purchase orders fire immediately or wait for a quick internal approval.

Multi-vendor support

A single sales order with items from several vendors can generate multiple correctly routed POs.

Full ERP sync

Purchase orders, vendor bills, and inventory records stay aligned with QuickBooks, NetSuite, Microsoft Dynamics, and Sage.

Who this is for

Built for any business juggling multiple fulfillment sources

SBSA fits teams that sell through many channels while fulfillment happens across vendors, warehouses, and marketplace partners.

E-commerce brands

Sell a wide catalog without holding inventory for every SKU — vendors ship the long tail directly to customers.

Multi-warehouse retailers

Mix in-house and vendor-fulfilled inventory in the same catalog without separate manual processes for each.

Choose your workflow

Automatic or semi-automatic — you decide

Hands-off

Automatic routing

Purchase orders are generated and sent to vendors the moment a sales order is validated — no internal review step.

  • Fastest vendor turnaround
  • No queue to manage
  • Best for trusted, established vendors

Operational impact

What automated routing changes day to day

A cleaner vendor routing layer helps teams send purchase orders faster, remove manual lookups, and keep every dropship order traceable.

Vendor speed Routing control ERP traceability
< 5 min

PO turnaround

From validated sales order to a purchase order in the vendor's inbox.

0

Manual lookups

Vendor assignment happens from pre-tagged item data, not a spreadsheet.

100%

Orders traceable

Every PO status is visible in one place from send to vendor confirmation.

*Typical workflow timing after vendor routing rules are configured; actual turnaround depends on vendor responsiveness.

FAQ

Common questions about dropship automation

Everything you need to know before routing vendor-fulfilled orders through SBSA.

Can SBSA tell the difference between dropship and in-house fulfillment items?
Yes — items are flagged at setup so the system automatically knows which fulfillment path to use for each line item.
Do vendors need to be on SBSA to receive these POs?
No — purchase orders can be sent via email, EDI, or API depending on what the vendor supports.
Can I review a PO before it's sent?
Yes, semi-automatic mode lets your team approve a purchase order before it goes out.
What happens if one vendor is out of stock?
The order can be flagged for manual handling or routed to a backup vendor, depending on how your fulfillment rules are configured.
How are returns handled on dropship orders?
Return routing follows whatever agreement you have with each vendor. SBSA tracks the return against the original PO either way.

Let dropship orders route themselves

Tell us how your vendor network is set up and we'll show you exactly how routing would work.