Career

PHP Developer Job Description

We are looking to hire a talented PHP developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers. To ensure success as a PHP developer, you should have in-depth knowledge of object-oriented PHP programming, understanding of MVC designs, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3. Ultimately, a top-level PHP Developer can design and build efficient PHP modules while seamlessly integrating front-end technologies.

PHP Developer Responsibilities:

- Conducting analysis of website and application requirements.

- Writing back-end code and building efficient PHP modules.

- Developing back-end portals with an optimized database.

- Troubleshooting application and code issues.

- Integrating data storage solutions.

- Responding to integration requests from front-end developers.

- Finalizing back-end features and testing web applications.

- Updating and altering application features to enhance performance.

PHP Developer Requirements:

- Bachelor’s degree in computer science or a similar field.

- Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.

- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.

- Understanding of object-oriented PHP programming.

- Previous experience creating scalable applications.

- Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.

- Familiarity with SQL/NoSQL databases.

- Ability to project manage.

- Good problem-solving skills.

Customer Service Specialist

Job Summary:
The Customer Service Specialist will interact with the company’s customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service.

Responsibilities:

- Interacts with customers via telephone, email, online chat, or in person to provide support and information on an assigned product or service.

- Ensures that appropriate actions are taken to resolve customers’ problems and concerns.

- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.

- Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.

- Performs other related duties as assigned.

Required Skills/Abilities:

- Excellent communication skills including active listening.

- Service-oriented and able to resolve customer grievances.

- Proficient computer skills with the ability to learn new software.

- Knowledge of, or ability to learn, product, service, or area of customer service specialization.

Education and Experience:

- High school diploma or equivalent.

- Customer service experience required.

- Some experience with the product or service to which the specialist will be assigned preferred.